Refund & Cancellation Policy

1. Refund Policy:

  • DhanPao reserves the right to refuse or cancel any order, regardless of confirmation, for any reason, including but not limited to product availability, errors in pricing, or errors in the order information provided by the customer. If an order is canceled after payment has been processed, DhanPao will process a refund to the original method of payment within 7 business days.

2. Cancellation Policy:

  • Digital Gift Vouchers and Gift Cards: Digital gift vouchers and gift cards are non-refundable and non-cancellable once purchased. No refunds or cancellations will be granted for digital gift vouchers or gift cards, regardless of the reason.

3. Exceptions:

  • In exceptional cases, DhanPao may consider refunds or cancellations if there is a significant error or defect in the product or service. Such requests must be made within 7 days of purchase and may be subject to review and approval.

4. Contact Information: 

  •  If you have any questions or concerns regarding our refund and cancellation policy, please contact us at: contact@dhanpao.com
     

5. Changes to the Policy:

  • DhanPao reserves the right to modify or update this refund and cancellation policy at any time. Any changes will be effective upon posting on [https://dhanpao.com].